Finally after submitting a formal complaint (which received an automated response but nothing further) and three follow up emails to Virgin Media I rang them again and I spoke to a lovely lady who agreed the situation was ridiculous and within a few minutes had arranged that an engineer will call on Tuesday to rectify the problems...and free of charge too. I am of course very grateful to her for employing common and sense and applying good customer service...but it makes you wonder why they couldn't have done that in the first place?
As things stand right this minute...the top floor of our house is freezing cold because the front window frames have been painted today and the paint takes sixteen hours to dry. We had painted two sets using the quick drying stuff but even with a couple of coats the results were pretty awful so this time we have got the proper stuff...stinks to high heaven but goes on like a dream and is glossy white as it should be... Tomorrow we are going to add a coat of super stinky but super glossy to the window ledges that were already painted and because our bedroom is being decorated as part of this whole upstairs reno thingy we have going on we need to touch up the feature wall with some more suede paint because somehow it got a big splodge of white paint on it at one end of the room and several speckles of white (ceiling paint) and pastel rose (end walls). At least we can get those last bits done tomorrow while we are waiting for the Virgin man to come Tuesday and do his thing...
It is no small coincidence that while we were moving books from a pair of shelving units downstairs (tall Billy bookcases with doors on the bottom are coming upstairs into the craft room) we came across an Ikea catalogue... and the current one at that...pristine condition, pages unturned. There is no doubt at all that we will be visiting Ikea very soon...the catalogue will make great bedtime reading.
The decorating a whole floor of our house in one hit was a crazy idea but has actually been a lot less stressful than I imagined...that said its been horrid being without my craft room and I am so pleased that the end is now in sight...
The craft room should be taking real shape this week and by this time next week I hope to have some photos to share...
Once again I have to say Watch this space....
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